The Conformity Machine: How Social Media’s Panopticon Shapes Identity

Joan Westenberg
9 min readAug 11, 2023

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My social feed looks nothing like my actual life. Perfectly filtered photos, witty anecdotes, political rants — this is the show we put on when we know we have an audience. But does the constant glow of the spotlight change the dance? Social media has placed us under constant surveillance, like animals in a glass cage. And like hungry baboons meticulously grooming each other, we curate our online personas, vigilant for any misstep or moment of vulnerability.

We immerse ourselves in virtual worlds where we are always on stage, constantly battling for the crowd’s fickle approval. In the physical world, we act differently when eyes land on us — for a brief moment. But online, we are steeped in the constant spotlight, observed, and judged every time we post, tweet, or share. We inhabit a virtual Panopticon, where the steadfast gaze of the crowd subtly but inexorably governs our behavior in ways we don’t even fully realize.

Our feeds and profiles cultivate an image, but the tending of that image changes who we are underneath. Do we even know ourselves, or just the roles we play? It all calls to mind a troupe of baboons meticulously grooming each other, picking bugs from fur, and tidying tangled hair. They bond through this ritual, strengthening social ties. But when the grooming ends, their underlying nature remains unchanged. The gaze never ceases for us, and the pressure to conform shapes our instincts in invisible ways. In the glass cage, we call social media, we perform our lives, conforming to imagined expectations.

Photo by Akshar Dave🌻 on Unsplash

The Observer Effect

Physicists have long known that the act of observation changes the observed. Shine a photon at an electron, and its path diverts — the very act of measuring impacts the quantum world in unpredictable ways. Heisenberg’s famous uncertainty principle holds that the more closely you observe a particle’s position, the less precisely you can know its momentum.

This phenomenon permeates beyond physics. Peer closely at a person’s behavior, and they change in response. Watch an amateur musician, and mistakes multiply as anxiety rises. Observation alters the observed across the animal kingdom — including humans.

The psychologist Henry Murray famously demonstrated this with the Harvard Psychological Clinic in the 1930s. College students believed they were taking personality tests, but staff members observed them through one-way mirrors. When students thought their actions were being analyzed, they became more productive and neurotic. They tried harder on puzzles but showed more anxiety. The gaze of the researchers warped their natural responses.

This observer effect continues in the digital age, albeit on a much grander scale. No longer an occasional experiment, today we are endlessly observed by an invisible crowd online. On LinkedIn, professionals prune their skills and polish their accomplishments, aspiring to an optimized version of themselves for career advancement. On Instagram, the filtered lives of beautiful people gleam in photoshopped perfection as users chase the aesthetic approval of others.

We shape-shift in subtle ways when we know an audience is present. Online, the show never ends. Our feeds chronicle our lives on full display, open to judgment and critique. The arbitrary metrics of likes, shares, and comments quantify our worth. When every post and pic goes public, we adjust our performance to suit the crowd, trying on identities to see what gains approval.

But today’s audience is not just an occasional observer — it is constant and critical, with new judges arriving each moment. Our feeds serve as a conveyor belt of fresh eyes, hungry for content and eager to comment as we compulsively check for reactions. Once sporadic, the spotlight now bathes us continually. How does this global gaze shape who we are beneath the masks we wear? What parts of ourselves do we hide when the crowd beckons? Under constant surveillance, does conformity start to permeate the soul?

The Panopticon of Social Media

Two centuries ago, the philosopher Jeremy Bentham proposed an architectural innovation to shape human behavior — the Panopticon prison. His design centered around a circular building with inmates in cells along the circumference. At the center sat a guard tower with a view into every cell. Shutters prevented prisoners from seeing the guard, so they never knew if they were under watch.

Bentham claimed this model would breed a new “sentiment of invisible omnipresence.” Knowing they could be observed at any moment, inmates would assume constant surveillance and reflexively self-police their actions, even when unwatched. The brilliantly simple psychology behind Panopticon created a robust architecture of control.

Today’s social media has become a virtual Panopticon. The guard tower is now the crowd of contacts and strangers gazing at our feeds. We inhabit the inmate cells as living avatars in the digital universe. And the architectural features of these platforms keep us locked in inducive conformity.

The like and share buttons serve as the watchtower’s shutters, obscuring the size of the crowd even as we feel their judgment. When a post gets little engagement, we instinctively adjust our content to suit the audience better. Blue notification dots and red symbols are the watchful sentries, constantly peeling back our privacy. They leave nowhere to hide.

Our feeds are public logs of our digital activity, on perpetual display like prisoners in an exercise yard. Profiles and algorithms categorize us into neat boxes based on demographics and interests. As the crowd observes, we conform to its expectations.

We obey the platform’s unspoken rules. Share only flattering photos that curate our image — calibrate opinions to avoid controversy, siding safely with the majority. Present an idealized version of your life, never the whole messy truth — the incentives of the medium breed compliance.

And we do all this instinctively now, acculturated through years of participation. The prospect of likes and follows — those sweet rewards of conformity — keeps us compliant citizens of the virtual Panopticon. Having internalized the crowd’s gaze, we now self-police even when unobserved. But how much of ourselves do we hide in smoothing the rough edges? And does this culture of conformity permeate deeper than we realize?

The reach of social media means the Panopticon now encompasses most of humanity. Never before has such a ubiquitous, invisible observer watched over our species. We inhabit a world where the eyes of the crowd govern social norms. How does this emerging virtual architecture shape who we are inside? And how can we retain self-determination under the subtle control of the public?

Impact on Behavior

What happens when performances become perpetual and conformity contagious? Authenticity suffers under the constant gaze. Psychological studies show heavy social media users report lower self-esteem and life satisfaction than light users. When we constantly evaluate ourselves through the lens of others, we lose sight of our core identity.

We become skillful actors playing increasingly fictionalized roles. Our profiles cultivate our brand rather than our flawed humanity. Photos capture life’s highlights rather than the intimate moments in between. Each post and picture projects an image to garner validation. We shape-shift to gain likes and follows.

Fearing the fickle glare of public judgment online, we censor our true selves. Views outside the mainstream are silenced or softened as individuals self-monitor to fit group expectations. Every post becomes a calculated choice between honesty and popularity. Unfiltered authenticity loses out.

Over time, the Pavlovian rewards for conformity start to shape our instincts. We no longer think before clicking; we click before thinking. Our online voices homogenize as we seek safety in numbers. Standing out brings harsher scrutiny. But; blending in breeds complacency.

Obsessed with how we appear, we lose touch with who we are. Personal privacy decays as clamoring crowds demand ever more access. Yet intimacy and understanding grow in private moments away from the panoptic glare. True friendship needs space to take root. Relationships flourish through vulnerable conversations, not curated posts.

Even as we connect with more people, we may understand each other less. The crowd diffuses real intimacy even as it feigns social closeness. With personal lives on display, inner recesses go unexplored. And with every moment optimized for image, genuineness gets lost.

The platforms profit as we forfeit our privacy. But it is a bad bargain. Thousand-strong friend lists cannot replace the few who know us, warts and all. Under the gaze of strangers, masks harden until they fuse with skin. How do we remain human in a dehumanizing system?

Positives of Being Observed

Being watched closely does have its benefits. Accountability can foster improvement — citizens act more virtuously when eyes are upon them. Studies show we perform better when visible, whether at work, school, or sports. Vigilance taps into our pack instincts.

Social media magnifies this spotlight effect through immediate feedback loops. Likes, reactions, and comments light a dopamine fire in our brains, keeping us engaged. We chase the rush of external validation through carefully crafted posts aimed to impress. Conformity brings its rewards.

Broadcasting our lives also breeds connection. Humans learn about themselves through the gaze of others. How friends react to our updates reflects insights about who we are and who we wish to be. The crowd becomes our mirror. Projecting ourselves outward builds self-awareness.

Shared experiences woven across feeds form a tapestry of humanity. We glimpse the diverse lives of strangers worldwide. For isolated groups, visibility fosters acceptance and integration. Watching each other, we feel less alone. Voyeurism fills a primal need.

When harnessed for good, the observed life can mobilize movements through rapidly sharing ideas and coordinating action. Pictures from Tahrir Square strengthened the protests against Egyptian dictators. Videos of police brutality from Ferguson catalyzed Black Lives Matter.

With eyes everywhere now, the arc of progress accelerates. Injustices, once hidden, come to light. Support rallies quickly around local and global causes. From fundraising campaigns to awareness building, observation amplifies activism.

But activists also carefully stage their narratives, curating the movement’s image to appeal to the crowd. Here too, the gaze governs. Even protest conforms to produce change — the line blurs between fighting power and seeking power.

For individuals, the spotlight compels us to present our best selves, keeping us on virtuous paths. But it also flattens us into one-dimensional caricatures tailored for fleeting viral moments. Our lives become a string of performances, each demanding conformity to capture attention — even for a short while. What parts of ourselves get lost in the show?

We inhabit a virtual Panopticon built of code rather than bricks and mortar. Its architecture subtly shapes us, as social media’s incentives reward conformity and compliance to the crowd’s expectations. Yet conformity need not breed complacency. The gaze that controls us can also expand us.

Knowing we are perpetually watched, we perform to connect with others through curated posts and pics. We craft our identities as feedback helps crystallize our evolving self-knowledge. The crowd’s judgment keeps us accountable.

If we can build genuine spaces for honesty within the virtual walls, we can spark positive change. Moments of intimacy must infuse openness. Unfiltered voices should sometimes pierce the prevailing norms.

The crowd now holds the power once concentrated in the guard’s tower. Our challenge is to build a just, equitable, and authentic world under its relentless scrutiny. We can turn compulsory visibility into radical transparency that breaks oppression.

But we must be wary of trading one orthodoxy for another. Movements need diverse voices, not just orchestrated narratives. The quest for social justice must include freedom to question.

We are learning how to live exposed before billions. But humanity needs its dark forests too, where solitude nourishes the soul. The Panopticon’s glare illuminates much but obscures even more. In crafting its virtual architecture, we must leave space for ourselves.

If we can balance openness with privacy, vulnerability with discretion, we can flourish under the gaze. But if we sacrifice too much at the altar of approval, we become spectators trapped in a live show, watching ourselves fade away.

I’m Joan. Transgender. Solopreneur. Tech writer. Founded studio self, a marketing agency, community, & product lab. We publish The Index, an indie tech publication & more.

https://linktr.ee/joanwestenberg

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